Privacy Policy

Effective Date: 13th August, 2025
Last Updated: 13th August, 2025

HopeAlive Consulting (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, candidates, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our healthcare staffing and consulting services.

1. Information We Collect

We may collect the following types of personal information:

a. From Healthcare Professionals/Candidates

  • Full name, address, email, and phone number

  • Date of birth and identification details (e.g., driver’s license, passport, national ID)

  • Professional credentials, education, and work history

  • Background check and reference information

  • Certifications, licenses, and training records

  • Health-related information when required for employment compliance (HIPAA-protected where applicable)

b. From Clients (Healthcare Facilities/Organizations)

  • Contact name, job title, and business contact information

  • Job role descriptions and staffing requirements

  • Service agreements and payment details

c. From Website Visitors

  • IP address and browser type

  • Cookies and tracking data for analytics and performance

2. How We Use Your Information

We use collected information to:

  • Match healthcare professionals with client job openings

  • Verify credentials, qualifications, and compliance requirements

  • Communicate job opportunities, scheduling, and assignments

  • Maintain payroll, invoicing, and service records

  • Comply with legal and regulatory obligations

  • Improve our website, services, and recruitment processes

3. How We Share Your Information

We may share your information with:

  • Client healthcare facilities for placement consideration

  • Background check providers, credentialing boards, and licensing authorities

  • Payroll, HR, and benefits service providers

  • Government or legal authorities when required by law

  • IT and cloud service providers to securely store and process data

We never sell your personal data to third parties.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted storage and transmission of sensitive data

  • Limited access to personal information based on role requirements

  • Secure data backup and recovery systems

5. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling staffing/consulting services

  • Meeting legal, contractual, and regulatory obligations
    After this period, we securely delete or anonymize your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for certain processing activities

  • Restrict or object to certain data uses

  • Lodge a complaint with a relevant data protection authority

7. Cookies and Tracking

We may use cookies and similar technologies for:

  • Website performance and security

  • Analytics to improve user experience

  • Remembering your preferences

You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. International Data Transfers

If you are located outside [your country], your information may be transferred to and stored in a country with different data protection laws. We take steps to ensure such transfers are secure and compliant.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will indicate changes, and material updates will be communicated directly where possible.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

HopeAlive Consulting
37 Seton Grove SE, Calgary, Alberta, T3M 2Y7
info@hopealiveconsulting.ca
+1-403-633-3373